Privacy Policy

1. About this Privacy Policy

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MOTI – Managing Organisational Transformation Initiatives – is committed to protecting the privacy of individuals and organisations that use its website, assessments, subscription services and related resources.

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This Privacy Policy explains how Elysium Enterprises Pty Ltd, trading through MOTI, collects, uses, stores, discloses and protects personal information obtained through the MOTI website and services.

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It applies to information collected through MOTI assessments, questionnaires, subscriptions, member accounts, communications, support enquiries and other interactions with MOTI.

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By using the MOTI website or providing information to MOTI, you acknowledge that your information may be handled in accordance with this Privacy Policy and applicable law.

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2. Information We Collect

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The information collected by MOTI will depend upon how you interact with the service and may include:

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• your name, email address and other contact details;

• organisation name, organisation size, role or position and other organisational information you provide;

• information supplied through the MOTI Transformation Readiness Check, comprehensive MOTI Assessment and other questionnaires or assessments;

• responses concerning organisational priorities, risks, capabilities, transformation activities and related matters;

• information associated with your MOTI subscription, membership and account;

• records of MOTI resources, Learning Topics, assessments or other services accessed through your account;

• communications between you and MOTI, including support enquiries and feedback;

• transaction and payment-related information processed through authorised payment service providers; and

• technical information that may be collected automatically when you use the MOTI website, such as browser type, device type, IP address and website usage information.

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MOTI does not require subscribers to provide information that is unnecessary for the services being provided.

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Where organisational information relates to other individuals, subscribers should ensure that they are authorised to provide that information to MOTI.

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3. How We Collect Information

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MOTI may collect information directly from you when you:

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• complete a MOTI assessment, questionnaire or readiness check;

• subscribe to, purchase or register for a MOTI service;

• create or use a member account;

• provide information through forms on the MOTI website;

• communicate with MOTI by email or through support channels;

• participate in MOTI programs, Knowledge Checks, certification activities or other services; or

• otherwise voluntarily provide information to MOTI.

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Certain technical and usage information may also be collected automatically through the operation of the MOTI website and the technology services used to provide it.

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MOTI may also receive information from authorised third-party service providers where this is necessary to administer subscriptions, payments, communications, website services, automation, storage or other operational functions.

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MOTI will seek to collect personal information by lawful and appropriate means and, where reasonably practicable, directly from the person concerned.

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4. How We Use Your Information

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MOTI may use information collected through its website and services to:

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• provide and administer MOTI subscriptions, memberships and related services;

• process assessments and questionnaires;

• prepare personalised assessment results, reports, recommendations and Transformation Roadmaps;

• identify organisational priorities, transformation risks, maturity indicators and recommended areas of focus;

• provide access to relevant MOTI Learning Topics, Executive Information Papers, Knowledge Checks and other resources;

• maintain and administer subscriber and member accounts;

• communicate with subscribers about their accounts, subscriptions, assessments, reports and MOTI services;

• respond to enquiries, provide support and resolve technical or service issues;

• process payments and manage subscription administration;

• improve the design, operation, security and effectiveness of the MOTI platform and resources;

• analyse service usage and performance for legitimate operational and service-improvement purposes;

• meet legal, regulatory, accounting and administrative requirements; and

• protect MOTI, its subscribers, its intellectual property and the security of its systems.

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MOTI does not sell personal information.

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Information collected for MOTI assessments and personalised Roadmaps is used for the purpose of providing the MOTI service and related operational functions.

 

It will not be used for unrelated purposes without appropriate authority or consent, except where otherwise permitted or required by law.

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5. AI-Assisted Analysis and Automated Processing

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MOTI uses technology, including artificial-intelligence-assisted systems, to support the analysis of assessment responses and the preparation of personalised reports, recommendations and Transformation Roadmaps.

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Information provided through MOTI assessments may be processed using automated systems to identify patterns, priorities, risks, maturity indicators and recommended areas of focus.

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AI-assisted analysis is used as a supporting capability within the MOTI service. It does not replace the subscriber’s own judgement, management responsibilities or professional decision-making.

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MOTI seeks to limit information provided to AI-assisted services to information reasonably required for the relevant analysis or service.

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Subscribers should not provide highly sensitive personal information, confidential personal records or information unrelated to the organisational transformation purpose of the assessment unless specifically requested by MOTI.

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Where third-party artificial intelligence or technology providers are used, information will be handled in accordance with the arrangements governing those services and the safeguards reasonably available to MOTI.

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6. Third-Party Service Providers

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MOTI uses third-party technology and service providers to operate and deliver its website, subscriptions, assessments, communications, reports, automation and other services.

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These providers may include services supporting:

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• website hosting and member access;

• payment processing;

• database and information management;

• workflow automation;

• artificial-intelligence-assisted analysis;

• document generation and storage;

• email and subscriber communications; and

• analytics, security and technical support.

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MOTI may disclose information to these providers only where reasonably necessary for them to perform services on MOTI’s behalf or to support the operation of the MOTI platform.

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MOTI does not authorise service providers to use subscriber information for unrelated purposes.

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Where reasonably practicable, MOTI selects reputable service providers and relies upon their applicable security, privacy and contractual safeguards.

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7. Overseas Processing and Storage

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Some of the technology and service providers used by MOTI may operate infrastructure, systems or data-processing facilities outside Australia.

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As a result, personal or organisational information may be processed, transmitted or stored in other countries in connection with the delivery of MOTI services.

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The location of processing may vary according to the infrastructure and service arrangements used by the relevant provider.

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Where overseas processing occurs, MOTI will take reasonable steps, where applicable and practicable, to ensure that information is handled consistently with applicable privacy requirements and appropriate safeguards.

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By using MOTI services, subscribers acknowledge that the technology required to provide those services may involve international transmission or processing of information.

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8. Data Security and Retention

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MOTI takes reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, interference, alteration or disclosure.

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These measures may include:

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• secure website connections and encrypted data transmission;

• controlled account and member access;

• password-protected and restricted administrative systems;

• use of established third-party technology providers;

• access controls within databases and operational systems;

• monitoring and maintenance of technology services; and

• reasonable administrative procedures for handling subscriber information.

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No internet-based service or electronic storage system can be guaranteed to be completely secure. MOTI therefore cannot guarantee absolute security of information transmitted or stored electronically.

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MOTI retains information for as long as reasonably necessary to provide its services, administer subscriber relationships, maintain appropriate business and transaction records, meet legal or regulatory obligations, resolve disputes and protect its legitimate business interests.

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Information that is no longer reasonably required may be deleted, anonymised or retained only where continued retention is required or permitted by law.

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9. Access, Correction and Privacy Requests

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You may request access to personal information that MOTI holds about you, or request correction of information that you believe is inaccurate, incomplete or out of date.

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You may also contact MOTI regarding questions about how your information is collected, used, stored or disclosed.​ Requests should be directed to:    motiaustralia1@gmail.com

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MOTI may need to verify your identity before providing access to personal information or making requested changes.​

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Where permitted by law, MOTI may decline or limit a request where, for example, providing access would affect the privacy or rights of another person, reveal confidential commercial information, or otherwise be inappropriate or unlawful.​

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MOTI will seek to respond to legitimate privacy requests within a reasonable period.

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10. Cookies, Analytics and Website Technologies

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The MOTI website may use cookies and similar technologies to support website operation, security, member access, functionality and performance analysis.

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These technologies may be used to:

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• maintain website and member-session functionality;

• remember user preferences;

• improve site performance and usability;

• assist with security and fraud prevention;

• understand how visitors use the MOTI website; and

• support website analytics and service improvement.

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Some cookies and related technologies may be provided by third-party service providers used in operating the MOTI website.

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Visitors may be able to manage or restrict cookies through their browser settings or available website consent controls.

 

Restricting certain cookies may affect the operation or functionality of parts of the MOTI website.

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11. Communications and Marketing

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MOTI may use contact information to communicate with subscribers and prospective subscribers about their accounts, assessments, subscriptions, services, support enquiries and MOTI resources.

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Where permitted by law and where appropriate consent has been obtained, MOTI may also send information concerning new resources, updates, events, subscription options or other MOTI-related services.

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Recipients may withdraw from marketing communications at any time by using an available unsubscribe facility or by contacting MOTI.

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Service-related communications that are necessary for the administration of an account, subscription, transaction or security matter may continue even where a person has opted out of marketing communications.

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MOTI does not sell personal information for third-party marketing purposes.

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12. Children and Young People

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MOTI is designed primarily for organisational, professional and adult users.

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• MOTI does not knowingly seek to collect personal information from children where such collection would be inappropriate or contrary to applicable law.

• If MOTI becomes aware that personal information has been provided by a child in circumstances where appropriate consent or authority was required but not obtained, MOTI will take reasonable steps to review and, where appropriate, delete or restrict that information.

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13. Changes to this Privacy Policy and Contact Details

​MOTI may update this Privacy Policy from time to time to reflect changes in its services, technology, legal requirements, business operations or privacy practices.

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The current version of the Privacy Policy will be published on the MOTI website together with its applicable effective date.

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Where a material change significantly affects how subscriber information is handled, MOTI will take reasonable steps to provide appropriate notice where practicable.

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Questions, concerns or privacy requests may be directed to:

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Elysium Enterprises Pty Ltd
MOTI – Managing Organisational Transformation Initiatives
Park Orchards, Victoria, Australia
Email: motiaustralia1@gmail.com